Internet Security Team
New Case/Complaint
What kind of Internet security issue do you want to report?
Please select an abuse type.
Anonymous FTP
Copyright
Cyber Stalking / Hate Crime
Defamatory/Libel
Email Account Hijacking
Email Sending Errors
Incorrectly Receiving VM Emails
Junk email/Spam
Network attack
Offensive material
Open relay/Proxy/NNTP
Port scan
Threat Intelligence
Virus/Worm
Other/Unknown
Welcome
This system employs a dynamic web form in order to capture the details of your abuse complaint. To begin please select an abuse type from the list above. If you require help on using this form, please click
here
Reporting Child Abuse Images
Virgin.net work closely with the Internet Watch Foundation to ensure the protection of children on the Internet. If you need to file a report about child abuse images please do so directly with the IWF by using the Hotline webform at
http://www.iwf.org.uk/reporting.htm
Virgin.net do not carry out any investigations relating to this type of illegal online material as the IWF are the correct regulatory body that have the official responsibility for doing so. The IWF will refer directly to the Police/NCIS where necessary.
VIRUS ALERT!
If you suspect that your PC has been infected by a virus or would like information on how to protect your PC please click here:
http://www.virgin.net/customers/virushelp/index.html
Emails From The Accounts Department
Some customers have reported emails sent by our credit control department as phishing attempts. If you have concerns regarding the authenticity of an email that you have received from the Virgin Net credit control department please call customer services as soon as possible.
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